Managed APIs

Managed APIs are external services that Ordalie can call through server-managed credentials. They let the assistant and workflows use specialized providers such as DeepL or Pappers without asking each user to bring and expose their own API key.

Available managed APIs

• DeepL: used for document translation workflows and other translation tasks when enabled.
• Pappers: used to retrieve French company information where the feature is available.

Who can enable them

Managed APIs are controlled from settings and may depend on your plan, organization and administrator configuration. In an organization, administrators can decide which managed APIs are available, because usage may have cost, quota and compliance implications.

Where they are used

The clearest example is the Document Translation workflow: Ordalie sends the necessary document content to the managed translation provider, creates a translated copy, and keeps the original document unchanged. Company-information lookups can use Pappers to retrieve official company data when relevant to the task.

Security and limits

The external provider key is held by Ordalie, not by the end user. Requests are rate-limited and governed by Ordalie’s provider policies. Depending on the provider and organization configuration, usage may be disabled, limited or cached. Managed APIs should be used only when the task actually requires that external service.

Troubleshooting

If a workflow that depends on a managed API is unavailable or fails, check whether the API is enabled in settings, whether your organization allows it, and whether the provider is temporarily unavailable or rate-limited.