Eudonet

Eudonet is a customer relationship management (CRM) platform used mainly in France, where legal teams often keep their dossiers, client records, and the documents attached to them. Connecting it to Ordalie lets your organization browse those dossiers and their annexes (attachments) directly in your workspace, alongside the assistant, instead of switching tools to look them up.

Eudonet is an organization connection: it is set up once and shared with the members who are allowed to use it. Because it relies on shared CRM credentials rather than each person's own account, only an organization administrator can configure it.

To set it up, open Settings from the workspace menu and go to the Integrations tab. Eudonet appears under Organization Integrations, the section reserved for administrators. You can reach the same place from the workspace left sidebar by selecting Connect a source, where Eudonet is listed under Enterprise & Admin.

Setting it up

Before you start, gather the connection details from your Eudonet administrator. Eudonet uses two-tier authentication, so you need two sets of credentials: one that authenticates your organization (the subscriber account) and one that authenticates the data access itself (the user account). The form asks for the following, and these field labels appear in English even in a French session:

• API Base URL — the address of your Eudonet instance's API, for example https://yourinstance.eudonet.com/EudoAPI.
• Subscriber Login and Subscriber Password — the subscriber account that authenticates your organization.
• Base Name — the Eudonet database you want to connect to.
• User Login and User Password — the user account used for API access.

With those details ready, select the Eudonet card to open its configuration. Give the connection a Name so you can recognize it later, fill in the API address and both pairs of credentials, and leave the access level on Read Only — the Eudonet connection only reads from the CRM and never writes back to it. Select Create Integration to finish. Ordalie then checks the connection by signing in and listing your dossiers, so you know right away that the credentials work.

How it works

Once connected, your Eudonet dossiers appear in the Documents section of the left sidebar, the same place as your other sources. Ordalie talks to the Eudonet REST API to list and retrieve them: it signs in with your subscriber and user credentials, caches the resulting session token, and renews it automatically to keep API calls to a minimum.

At the top level you see the dossiers from the configured table, which defaults to the litigation table Dossiers Litiges. Open a dossier to see its details — name, year, date, and status — along with its annexes, the files attached to it. Each annexe is a document you can open, download, and analyze with the assistant; Ordalie fetches them through short-lived links generated by the Eudonet API. If your Eudonet setup uses a different table structure, the table and field mapping can be adjusted through the connection's advanced parameters, so reach out to Ordalie support if you need that.