Eudonet
Eudonet is a CRM (Customer Relationship Management) platform used primarily in France. Connecting Eudonet to Ordalie allows your organization to access dossiers, annexes (attachments), and client data directly from the AI assistant.
Who can configure it
Organization administrators only, from Settings > Organization > Integrations. This is an organization-level integration shared with all authorized members.
Setup guide
Step 1: Gather your Eudonet credentials
You will need the following information from your Eudonet administrator:
- API Base URL: Your Eudonet instance API endpoint (e.g.,
https://yourinstance.eudonet.com/EudoAPI). - Subscriber Login: The subscriber account login.
- Subscriber Password: The subscriber account password.
- Base Name: The Eudonet database name to connect to.
- User Login: A user account login for API access.
- User Password: The user account password.
Eudonet uses a two-tier authentication system: subscriber-level credentials authenticate the organization, while user-level credentials authenticate the specific data access.
Step 2: Configure in Ordalie
- Go to Settings > Organization > Integrations.
- Click Add next to Eudonet.
- Fill in the configuration:
- Name: A label for this connection (e.g., "Eudonet CRM").
- API Base URL: Your Eudonet API endpoint.
- Subscriber Login and Subscriber Password.
- Base Name: Your database name.
- User Login and User Password.
- Access Level: Read Only (Eudonet integration is read-only).
- Click Create Mount.
- Ordalie validates the connection by authenticating and listing dossiers.
Step 3: Start using your data
Once connected:
- Browse your Eudonet dossiers (litigation files, client records) through the workspace panel.
- Access annexes: View and analyze attachments linked to each dossier.
- Search for specific dossiers by ID or content.
- Analyze documents with the AI assistant for legal research and review.
How it works
Ordalie connects to the Eudonet REST API to browse and retrieve data:
- Authentication: Session tokens are obtained via subscriber + user credentials and cached with automatic renewal.
- Dossier listing: Browse records from the configured root table (default: "Dossiers Litiges"), with pagination.
- Annexe access: Each dossier can have multiple attached files (annexes) which are browsable and downloadable.
- File download: Annexes are downloaded via ephemeral URLs generated by the Eudonet API.
Configuration reference
| Field | Required | Description |
|---|---|---|
| Name | Yes | Display name for the connection |
| API Base URL | Yes | Eudonet API endpoint URL |
| Subscriber Login | Yes | Subscriber account login |
| Subscriber Password | Yes | Subscriber account password |
| Base Name | Yes | Eudonet database name |
| User Login | Yes | User account for API access |
| User Password | Yes | User account password |
| Access Level | Yes | Read Only |
Supported operations
| Operation | Available | Notes |
|---|---|---|
| Browse dossiers | Yes | Paginated record listing |
| Access annexes | Yes | Attachments per dossier |
| Search | Yes | By record ID |
| Read/download files | Yes | Up to 64 MB per file |
| Write/modify records | No | Read-only integration |
Data model
Ordalie maps the Eudonet data model as follows:
- Root level: Lists dossiers (litigation records) from the configured table.
- Dossier level: Shows dossier metadata (name, year, date, status) and a list of annexes.
- Annexe level: Individual attached files that can be downloaded and analyzed.
The default schema targets the "Dossiers Litiges" table (ID: 1700). For custom schemas or different table structures, contact Ordalie support to configure the field mapping.
Frequently asked questions
Q: Can I connect to a custom Eudonet table structure? A: The default integration targets the "Dossiers Litiges" table. Custom table and field mappings can be configured via the mount's advanced parameters. Contact support for assistance.
Q: Are my Eudonet credentials stored securely? A: Yes. All credentials are encrypted at rest. Session tokens are cached with automatic renewal to minimize API calls.
Q: Why do I need both subscriber and user credentials? A: Eudonet's API requires two-tier authentication: subscriber credentials identify the organization, while user credentials control data access permissions within the database.