Change your email address or delete your account from settings

Two operations that used to go through support are now available in Settings > Your Profile.

Change your email address

Click Change email address next to your address, enter the New email address, then the Code received by email at that new address. If two-factor authentication is on for your account, its code is also required.

Delete your account

At the bottom of the page, click Delete account. Ordalie lists what will be permanently deleted: your personal documents, your conversations, your templates and personal data. Click Send confirmation code, enter the code received by email, then click Permanently delete my account. Your organization data is kept.

Limits

Email changes are only available for accounts that sign in with a code sent by email. For other accounts, the page tells you to contact support. An address on a domain that uses single sign-on (SSO) is refused. If you are the last administrator of an organization, transfer administration first before you delete your account.