Support

Ordalie evolves rapidly with many features in development. Your feedback is essential to guide our progress!

We strongly encourage all our users to share their experience feedback, suggestions, and comments, whether positive or negative. Each contribution helps shape Ordalie's future and improve it to better meet your needs.

To contact us:

• Email: [email protected]

Frequently Asked Questions

What document formats are supported? Ordalie supports PDF, DOC, DOCX, TXT, MD, PowerPoint (PPTX), and Excel (XLSX/XLS).

Which browsers are compatible? Ordalie works on all modern browsers: Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for the best experience.

Are my documents secure? Yes. All documents are encrypted and remain strictly private. They are never shared with other users without your explicit authorization. See our privacy policy for more details.

Can I use Ordalie offline? No, Ordalie requires an internet connection as the AI and legal databases are hosted online.

How do I cancel my subscription? From your profile, go to "Subscription and Billing" to manage your subscription via the Stripe portal. Cancellation is fee-free and your access remains active until the end of the paid period.